James M. Burke

I normally don’t like to actually point out the company, but I’ve had some problems with Qwest. I think it’s completely stupid that when you move to a new location, you must first set-up the phone line, THEN call back Qwest and see if you can get DSL, THEN proceed with ordering DSL. Why can’t they either 1) Know that DSL is or is not available in the area BEFORE or 2) Do the whole process all at once. In the case of #2, I call and say I want a phone line and want DSL. They schedule out the time and have the guy come install the phone and then THEY do whatever they need to do to see if it’s available, and if it is…get it working instead of me having to go through numerous steps to get DSL installed 3 weeks after I move in. Needless to say, DSL is NOT available in my new home….I discover this 3 weeks after moving in. So, I called Cox Communications. They were the most friendly people. The guy told me that Cable Internet IS available, and that they can also supply me with Digital Phone services and it would *** ALL *** be done on Monday, June 20. What a deal. That’s what I call service.

So, the rock did not get replaced before we got back from our vacation like they initially said it would. The idea that I got was that it was going to be done before we got back. But, we got back and nothing was changed. Well, upon talking to the builders, apparently they thought we sent them away or something…seemed to me like they were stalling yet again. They then said it would be changed on Thursday (yesterday). Well, do you think I was going to actually believe them? What a surprise! We got home yesterday to find that the rock was changed, and it looks GREAT! I’ll take more pictures once I get my internet connectivity back.

I left for vacation on Tuesday, June 7 and returned on Sunday, June 12. That is part of the reason why I’ve neglected blogging, the other being that I have no internet access at the new house yet. That’s another story. Vacation was fun though…we flew into Amarillo, TX to visit my mom. I rarely see my mom, so I was pretty excited about the whole trip. I ended up staying with her in Pampa, TX until Thursday. On Thursday, we went to see my grandfather who has alzheimers. Very sad deal, but we make it a point to go visit when I go up there. My dad met us at the clinic and we left for the family reunion. The reunion was held about 3 hours from Pampa, near Fort Cobb, Oklahoma. It’s a small lake town. We ended up going out on my dad’s bass boat. I didn’t do any fishing, but my dad and brother did. My brother caught a pretty large fish, but I was helping him bring it out of the water and the line snapped. Oh well.

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